Effective Date: 27 Jul 2017
"Affiliate(s)" means HD's owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers and advertising providers, and includes (without limitation) all parties involved in creating, producing, and/or delivering the Sites.
"User" or "You" or "Your" (and similar terms) means any person or entity that visits, views, uses or accesses any portion of the Sites. "User" shall include employees or agents of an entity that registers to use the Services to the extent such individuals share their personal information with HD as set forth herein.
"Services" means (i) any specific service or offering that may be provided by HD via one of the Sites, which may include Premium Features (as defined below), (ii) any support services and related technologies that may be provided by HD in its sole discretion for maintaining and monitoring your use of such Services, and (iii) any other services or offerings that HD may provide from time to time via the Sites. For example, and without limiting the foregoing, services and Applications provided by or related to HD's ransomoff.com Site shall be considered "Services" hereunder.
"Site Content" means any content, information, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by Users on the Sites and related to the Sites.
3. Types of Information Collected. In order to better provide Users with HD's numerous services, HD collects two types of information about Site Users: Personally Identifiable Information and Non-Personally Identifiable Information (collectively referred to as "User Information"). HD's primary goals in collecting information from User are to provide User with a smooth, efficient, and customized experience while using HD's Sites and to provide Services and collect information related to the Services.
3.2 Non-Personally Identifiable Information. Non-Personally Identifiable Information refers to information that does not by itself identify a specific User. HD gathers certain information about Users based upon which pages Users visit on the Sites in several ways. This information can be compiled and analyzed on both a per-user and an aggregated basis. This information may include, but is not limited to, the website's Uniform Resource Locator ("URL") from which User just came, to which URL User next goes, what browser User is using, and User's Internet Protocol ("IP") address. We may collect other Non-Personally Identifiable Information. In certain cases we may combine Non-Personally Identifiable Information with Personally Identifiable Information in which case all resulting or connected data will be considered Personally Identifiable Information.
3.3 Information from Third Party Sites. We may collect, store and use certain User Information from third party sites and services that are accessible via or integrated with the Sites or are contemplated by use of the Services, including information that may be transmitted by such third party sites in connection with use of the Sites. We may also receive access, store and/or use User Information that is collected by third party service providers and our other vendors related to your use of the Sites.
4. Collection Methods and Use of Information.
4.1 Disclosure of Personally Identifiable Information. HD generally does not collect any Personally Identifiable Information about User unless User voluntarily provides it to HD or it is related to use of the Sites in connection with an integrated third party site or account. User provides certain Personally Identifiable Information to HD when User (i) submits web forms or provides/imports data through the Sites, (ii) transmits other information by telephone or email, including HD's "contact us" web form; (iii) connects third party accounts or facilitates access by the Sites to such third party sites; (iv) subscribes to certain Services or purchases an Application; or (v) provides it via other methods HD may request or allow from time to time. HD may also collect information from User at other locations on the Sites that state that such information is being collected. In certain cases, we may collect Personally Identifiable Information related to your use of the Services or an Application automatically after you have subscribed to or purchased a Service or Application (e.g. we may identify Users after purchase of a Premium Feature to ensure that payment has been made and User is using the Premium Feature in accordance with its terms).
4.3 Use of Personally and Non-Personally Identifiable Information. HD will primarily use User Information to provide Services to User through the Sites, including to contact User when User submits information to HD. HD may use User Information to deliver information to User and to contact User regarding administrative notices as well as to learn about User's use of the Sites. HD may use User Information to monitor, improve and provide the Sites including support for the Sites. However, HD may also use User Information related to its business operations and activities, including for marketing and commercial purposes. If HD should ever file for bankruptcy or have HD's assets sold to or merge with another entity (or otherwise engage in any business combination or similar transaction), information HD receives from User through use of the Sites is HD's asset and may be transferred without any restriction.
4.4 Potential Methods for Collecting Personally and Non-Personally Identifiable Information. HD, and/or its Affiliates or its service and technology providers may use various methods to collect Personally and Non-Personally Identifiable Information about Users. These methods may include, but are not limited to (i) cookies - a small text file containing a string of alphanumeric characters placed on User's computer that identifies User's web browser; (ii) analytics and user tracking technologies that may allow us to monitor what actions Users take on the Sites; (iii) log Files - information, which is automatically reported by User's web browser each time User views a web page, possibly including, but not limited to, User's IP address, browser type and language, number of clicks, domain names of websites visited, pages viewed, and the order of those pages, the amount of time spent on particular pages, the date and time; (iv) clear gifs - web beacons, which are pieces of data used to track the online usage patterns of Users anonymously, and which may also be used in HTML-based emails sent to Users to track which emails are opened by recipients; (v) third party service-based technologies and information, including, but not limited to, linked services that User authorizes to share information about User with HD; (vi) other social media or third party site connects or authorizations to share information and (vii) other available technologies that may be integrated into the Sites.
Occasionally HD may be required by law enforcement or judicial authorities to provide User Information to the appropriate governmental authorities. HD will disclose User Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. HD fully cooperates with law enforcement agencies in identifying those who use the Sites or related services for illegal activities. HD reserves the right to report to law enforcement agencies any activities that HD, in good faith, believes to be unlawful.
6. Updating and Correcting Information. HD believes User should have the ability to access and edit the Personally Identifiable Information that you have provided to HD. User may contact HD to determine what Personally Identifiable Information we have on User by contacting HD through the appropriate contact information or web forms located on the Sites.
Please include first and last name, address, and email address when contacting HD. HD encourages User to promptly update User's Personally Identifiable Information if it changes. In addition, it may be impossible to completely delete User's Personally and Non-Personally Identifiable Information without some residual information because of reasons including, but not limited to, server backups and disaster recovery. User acknowledges that altering, updating or deleting any Personally or Non-Personally Identifiable Information may alter the functioning or operation of the Sites for User.
7. User Choices on Collection and Use of Information.
7.2 Disabling Cookies. User also has choices with respect to cookies, as described below. By modifying browser preferences, User may have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If User chooses to reject all or some cookies, some parts of HD's Sites may not work properly in User's case.
8. Security of Information. The importance of security for all Personally and Non-Personally Identifiable Information associated with HD's Users is important to HD. HD values the privacy and security of User Information and uses reasonable efforts to protect User's Personally and Non-Personally Identifiable Information so that it is secure. However, User acknowledges that no data transmission or hosting over the Internet or any wired or wireless network can be guaranteed to be 100% secure and neither can the storage of such data or information. As a result, while HD strives to protect User's Personally and Non-Personally Identifiable Information, User acknowledges that (i) there are security and privacy limitations of the Internet which are beyond HD's control; (ii) the security, integrity and privacy of any and all information and data exchanged between User and HD through the Sites and data and information that is stored by HD cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit or in rest by a third party. AS A RESULT, WITH REGARD TO THE SECURITY AND INTEGRITY OF PERSONALLY AND NON-PERSONALLY IDENTIFIABLE INFORMATION, USER USES THIS SITE AND ANY RELATED SERVICES AT USER'S OWN RISK.
9. Additional Information on Cookies.
9.1 General Information. When User uses the Sites, HD may store cookies on User's computer in order to facilitate and customize User's use of the Sites. A cookie is a small data text file, which a web site stores on User's computer's hard drive (if User's Web browser permits) that can later be retrieved to identify User to HD. The cookies make User's use of the Sites easier, make the Sites run more smoothly and help HD to maintain and operate secure Sites, although HD makes no such guarantees about the Sites' operation. User is always free to decline HD's cookies if User's browser permits, but some parts of the Sites may not work properly in that case.
9.2 Third Party Cookies. As part of your use of the Sites, certain service providers may place a separate cookie on your computer.
10. Third Party Providers; Scope.
10.1 Third Party Providers. As described above, we may use third party service providers to facilitate use and operation of the Sites and for other Services related activities. Your User Information may be provided to and used by such third parties.
11. Miscellaneous Issues.
11.1 Age Policies. User must be at least 18 years old to have HD's permission to use the Sites. HD's policy is that HD does not knowingly collect, use or disclose any Personally Identifiable Information (or other information) about Users that are under 13 years of age.